Privacy policy alp

Privacy Policy for Nexa Last Updated: August 16, 2026 Nexa ("we", "us", "our") is an e-commerce application that allows customers to browse products, create an account, place orders, make payments, and receive order and promotional notifications. This Privacy Policy explains how Nexa collects, uses, stores, and protects information when you use our Android application and related services. 1. Developer Information App Name: Nexa Developer: Mohd Asif Email: asif56723@gmail.com For privacy-related questions, requests, or complaints, you can contact us at the email address above. 2. Information We Collect Depending on the features you use, Nexa may collect the following information: Account Information When you create or use an account, we may collect: - Name - Email address - Phone number - Account login/authentication information - Customer account information associated with our WooCommerce website Delivery Information When you place an order, we may collect: - Shipping address - Billing address - City - State - PIN/ZIP code - Country - Phone number - Other information required to deliver your order Order Information We may collect and process: - Order ID - Products purchased - Product quantities - Order amount - Order date - Order status - Shipping information - Payment method - Billing and delivery information Device and Technical Information The application and its supporting services may process limited technical information required for security, app functionality, notifications, and troubleshooting, such as: - Device/app information - Operating system information - App version - Network information - Push notification token or identifier We do not intentionally collect sensitive device information that is not required for the functionality of Nexa. 3. How We Use Your Information We use information to: - Create and manage customer accounts - Authenticate users - Display products and categories - Process shopping carts and orders - Process and deliver purchases - Provide customer support - Send order-related notifications - Send important service notifications - Send promotional notifications where applicable - Prevent fraud and misuse - Improve app performance and reliability - Maintain security - Comply with applicable legal requirements We only use personal information for legitimate purposes related to providing and improving Nexa's services. 4. WooCommerce and WordPress Nexa uses a WordPress/WooCommerce-based backend to manage products, customers, orders, inventory, and related e-commerce functionality. Information necessary to provide shopping services may be transmitted between the Nexa application and our WordPress/WooCommerce backend through secure APIs. Your WooCommerce customer account may be used to provide the same account experience across the website and Nexa application. 5. Payments Payments may be processed through the payment gateway configured for our WooCommerce store. Nexa does not intentionally store complete credit/debit card numbers, CVV numbers, UPI PINs, banking passwords, or other payment credentials on the app's own servers. Payment information may be handled directly by the applicable payment service provider according to its own privacy policy and security practices. For Cash on Delivery orders, the information necessary to process and deliver the order may be stored in our WooCommerce order system. 6. Push Notifications Nexa may use Firebase Cloud Messaging (FCM) or another notification service to send push notifications. Notifications may include: - Order confirmation - Order status updates - Shipping updates - Delivery updates - Important account/service information - Promotional offers, where applicable A notification token may be processed to deliver notifications to your device. You can control notification permissions through your Android device settings where supported. 7. Sharing of Information We do not sell your personal information. Information may be shared with service providers only when necessary to provide Nexa's services, including: - WooCommerce/WordPress infrastructure - Payment service providers - Delivery/shipping partners - Push notification providers - Hosting and technical service providers - Customer support providers, where applicable We may also disclose information when required by applicable law, regulation, legal process, or a valid governmental request. 8. Data Security We take reasonable technical and organizational measures to protect personal information. These measures may include: - HTTPS/encrypted data transmission - Secure authentication - Access controls - Secure API communication - Protection against unauthorized access - Secure handling of customer information However, no internet transmission or electronic storage system can be guaranteed to be completely secure. 9. Data Retention We retain personal information only for as long as reasonably necessary to: - Provide our services - Complete and maintain transaction records - Provide customer support - Meet legal, accounting, tax, fraud-prevention, or dispute-resolution requirements - Protect our legitimate business interests When information is no longer required, we may delete or anonymize it in accordance with applicable requirements. 10. Account and Data Deletion You may request deletion of your Nexa customer account and associated personal information. To request account deletion, contact: Email: asif56723@gmail.com Please include the email address associated with your Nexa account so that we can identify the account and process the request. Certain transaction records may need to be retained where required by law or for legitimate purposes such as fraud prevention, accounting, tax, or dispute resolution. Google Play requires apps offering account creation to provide users with a clear way to request account and associated data deletion. 11. Children's Privacy Nexa is a general e-commerce application and is not specifically directed toward children. We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information through Nexa improperly, please contact us at: asif56723@gmail.com 12. Third-Party Services Nexa may use third-party services necessary for app functionality, such as: - WooCommerce/WordPress - Firebase Cloud Messaging - Payment service providers - Hosting/API infrastructure - Delivery partners These services may process information according to their own privacy policies and applicable terms. Third-party SDKs and services used in the final version of Nexa will be reviewed and disclosed appropriately. 13. Your Choices Depending on the feature, you may be able to: - Update your account information - Update your delivery address - Manage notification permissions - Log out of your account - Request account deletion - Contact us regarding your personal information 14. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in: - App features - Backend services - Payment providers - Notification services - Applicable laws - Data practices When we make significant changes, we may provide an appropriate notice through the app or other available communication methods. The updated policy will show a revised "Last Updated" date. 15. Contact Us If you have questions about this Privacy Policy, your personal information, or account/data deletion, contact us: Nexa Developer: Mohd Asif Email: asif56723@gmail.com We will review privacy-related requests and respond within a reasonable period. --- Nexa — Shop Smarter. Live Better.